Home > Services > Privacy Policy

1. Information We Collect

We may collect the following types of personal information to provide you with our services:

a. Information You Provide

• Personal Details: Name, email address, phone number, and billing address.
• Booking Information: Travel dates, pick-up and drop-off locations, and special requests.
• Payment Details: Credit or debit card information for payment processing.

b. Automatically Collected Information

• Device Information: IP address, browser type, and operating system when you access our website.
• Usage Data: Pages visited, time spent on our website, and navigation patterns.

c. Information from Third Parties

• If you book our services through a third-party platform, we may receive information such as your name, contact details, and booking preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To process bookings, schedule rides, and customize your travel experience.
• Payment Processing: To securely handle transactions and issue invoices or receipts.
• Customer Support: To address your inquiries and provide assistance.
• Marketing Communication: To send you updates, promotions, and service-related information (you can opt out at any time).
• Improving Services: To analyze user behavior and improve our website, vehicles, and customer service.

3. Sharing Your Information

AA Transport Limited does not sell your personal information. However, we may share your information in the following scenarios:

• With Service Providers: Trusted partners who assist with payment processing, IT support, and marketing services.
• With Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption: Secure Socket Layer (SSL) technology for online transactions.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Regular Audits: Conducting regular security assessments of our systems and practices.

5. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data will be securely deleted.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: Request access to your data and correct inaccuracies.
• Data Deletion: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Withdraw your consent for marketing communications at any time.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at [Insert Email Address].

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Analyze website traffic and usage patterns.
• Remember your preferences for future visits.
• Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

If you access our services from outside the United Kingdom, your information may be transferred and stored in the UK. By using our services, you consent to this transfer in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

• Email: [Insert Email Address]
• Phone: [Insert Phone Number]
• Address: [Insert Office Address]

Thank you for trusting AA Transport Limited with your personal information. We are committed to safeguarding your privacy while providing world-class chauffeur services.